Vertical Blinds < Back

Measuring Advice

Using a metal tape measure, measure width by height in millimetres (mm) as this is what our system uses to generate your instant quote. We do have measuring guides that explain how to measure. Please provide an accurate tight measurement, we take necessary deductions here at the factory. 

Size Not Available 

Check that you are entering your sizes in millimetres (mm) e.g. 1 metre is 1000mm, otherwise the size you are attempting to enter may be outside of spec (too small or too big).

Multiple Products Ordered

If you have placed orders for various products e.g. sunscreens and venetians in one order, please be aware that you will receive multiple deliveries. Each department dispatches orders as they are completed. Once your order is dispatched you are notified via email with tracking details. 

Non-Rural Delivery  

Orders with blinds under 2500mm wide are free if delivered to a non-rural address. 

Non-rural deliveries that contain a blind or blinds 2500mm wide and over have a single $30 charge for the entire order (not per blind) due to transport costs.

Rural Delivery

Orders addressed to a rural address have a $10 charge per order. 

Rural deliveries with a blind or blinds 2000mm wide and over have an additional single $50 charge for the entire order (not per blind) due to transport costs. 

*If you can provide a non-rural delivery address where you can collect items from it is strongly advised for a quicker delivery timeframe. 

Once your order is complete and leaves the factory you will be notified via email. You will receive tracking details which you can enter in to the Peter Baker Track and Trace website www.pbt.com to trace delivery. If you have placed orders for various product they will be dispatched seperately. 

Manufacture Turnaround

Blinds have individual manufacture leadtimes, if we are experiencing a particularly busy period that effects the standard turnaround we will lit this on the website otherwise standard manufacture time is as follows: 

10-14 working days for most blinds 

20 working days for Romans and Venetians are present due to high demand 

Returns Policy 

Once you have placed your order we are unable to refund for change of mind. If blinds are proven faulty we will provide a replacement free of charge under the Consumers Guarantees Act. 

Miss-Measure

If you do miss-measure please contact us for advice so we can see if there is an easy solution. We are more than happy to help where we can. Please call us on 0800200032 or email us cs@online.co.nz to discuss. If you are unsure with anything to do with measuring or ordering process please get in touch we are happy to answer all your questions.

Warranty

All blind componentry and manufacture comes with a five year warranty. Blind fabrics are covered by individual fabric supplier warranties. In the event of a fabric issue we will contact the manufacturer and take appropriate steps to sort out the problem.